Energy supplier apologises and launches inquiry into errant devices after customers tweet company about soaring bills
Shocked customers of a major energy company have received an apology after malfunctioning smart meters said they would be charged up to £33,000 for one day’s power.
SSE, one of the “big six”, said it had launched an urgent investigation into the errant devices, one of which told a customer they had exceeded their daily budget by nearly 3m%.
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