I am a dissatisfied customer of the energy provider and it seems that there are hundreds more who have taken the time to share their views
I wanted to bring your attention to the Trustpilot reviews for the small gas and electricity supplier Extra Energy. I am a dissatisfied customer of theirs and it seems that there are hundreds more who have taken the time to share their views. Its score from 189 reviews is 0.3 out of 10. I’ve never seen such a low score. It seems impervious to customer complaints. MT, by email
If you do an energy price comparison with the likes of ComparetheMarket, uSwitch or, ideally, the Guardian’s service, you will see a series of little-known companies in the top 10 cheapest places – including Extra Energy.