Shadow energy secretary receives written answer to parliamentary question, saying number will not be running for a year and a half
Householders will have to wait another 16 months for an emergency power cuts helpline promised almost a year ago, Labour revealed on Saturday.
Caroline Flint, the shadow energy secretary, said it was totally unacceptable that it was taking so much time to establish a single emergency number for people needing information about how long their electricity would be cut off.